If a suspicious transaction occurs, you will receive a text to the cell phone number we have on file, asking you to verify the transaction (message and data rates may apply). You would text back to the system YES or NO.
If there is no response to the text, we will notify you via a phone call. We will make two calls, every two hours, over twenty-four hours, to verify the transaction.
- Important: Alerts without verification from you may cause your Debit Card to be deactivated.
Please ensure your correct mobile number is on file here.
If you prefer, you can call the Atlantic Contact Center, 800 834-0432, to confirm your mobile number.
The text alert will be coming from 20733 or 37268, and please add it to your phone contact list.
Your ATM and debit card transactions are being monitored for potentially fraudulent activity. Suspicious activity may include a sudden change in a locale, such as when your card is used unexpectedly overseas, or a sudden string of costly purchases, or any pattern associated with recent fraud trends around the world. Our goal is to minimize your exposure to risk and the impact of any fraudulent activity on your accounts.
You may opt-out of this text fraud alert service by calling the Atlantic Contact Center, 800 834-0432.